Terms &

Conditions

Purchasing from Netherland Bulb Company

New Customers

  • For new customers, we kindly request a check, money order, or credit card. Netherland Bulb
          Company accepts Visa, Mastercard, and Discover. Your credit card will not be charged until
           your order is shipped.

 Existing Customers

  • Existing customers who wish to establish credit through our credit application process and are
           approved may order on credit and then pay their invoice within 30 days of receipt. A 1.5%
           interest charge will be applied monthly to any outstanding balances.

 Returned Checks

  • Returned checks will incur a $25.00 service charge.

 Returns

  • No returns will be accepted without prior authorization.
  • Any order refused at delivery time will be charged a 15% restocking fee.
  • All canceled orders will be subject to a 15% restocking fee.
  • All shipping fees are non-refundable.

Cancellations

  • Any order canceled after being processed or refused at delivery time will be charged a 15% restocking fee. All shipping fees are non-refundable.

Damages & Shortages 

  • Occasionally errors do occur during the fulfillment of your order. Please report any damages or shortages within 5 business days of the receipt of
           your shipment.