Terms &
Conditions
Purchasing from Netherland Bulb Company
New Customers
- For new customers, we kindly request a check, money order, or credit card. Netherland Bulb
Company accepts Visa, Mastercard, and Discover. Your credit card will not be charged until
your order is shipped.
Existing Customers
- Existing customers who wish to establish credit through our credit application process and are
approved may order on credit and then pay their invoice within 30 days of receipt. A 1.5%
interest charge will be applied monthly to any outstanding balances.
Returned Checks
- Returned checks will incur a $25.00 service charge.
Returns
- No returns will be accepted without prior authorization.
- Any order refused at delivery time will be charged a 15% restocking fee.
- All canceled orders will be subject to a 15% restocking fee.
- All shipping fees are non-refundable.
Cancellations
- Any order canceled after being processed or refused at delivery time will be charged a 15% restocking fee. All shipping fees are non-refundable.
Damages & Shortages
- Occasionally errors do occur during the fulfillment of your order. Please report any damages or shortages within 5 business days of the receipt of
your shipment.