Terms &
Conditions
Purchasing from Netherland Bulb Company
New Customers
- For new customers, we kindly request a check, money order or credit card. Netherland Bulb accepts Visa, Mastercard, and Discover. Your credit card will not be charged until your order is shipped.
Existing Customers
- Existing customers who wish to establish credit through our credit application process and are approved may order on credit and then pay their invoice within 30 days of receipt. A 1.5% interest charge will be applied monthly to any outstanding balances.
Minimum Order
- As a wholesale company serving landscape professionals our minimum order is $60.00 per ship to address. If you cannot meet this minimum then a below minimum surcharge must be applied of $15.00. For re-orders or additional orders to the same shipping address during the same shipping season, the below minimum surcharge will be waived.
Returned Checks
- Returned checks will incur a $25.00 service charge.
Returns
- No returns will be accepted without prior authorization.
- Any order refused at delivery time will be charged a 15% restocking fee.
- All canceled orders will be subject to a 15% restocking fee.
- All shipping fees are non-refundable.
Cancellations
- Any order canceled after being processed or refused at delivery time will be charged a 15% restocking fee. All shipping fees are non-refundable.
Damages & Shortages
- Occasionally errors do occur during the fulfillment of your order. Please report any damages or shortages within 5 business days of the receipt of your shipment.