We would like to stress that we do not just talk about quality, we invest heavily in it. We recently purchased new technology that allows us to X-Ray bulbs for viruses. Only bulb companies with an eye towards future growth and a commitment to quality have so far acquired this state of the art technology.
The new technology comes in the form of the BBX machine from Havatec (www.havatec.nl). Internally we have coined the term "MRI" machine because it allows us pass each bulb through X-RAY sensors which are able to detect bulb imperfections long before they are detectable by the human eye such as bulb rot and viruses. In the past, the only way to determine if a bulb was healthy was to cut the bulb open and see if there was a healthy embryo of a flower inside. This of course would ruin the bulb and was only used as a method to spot check for developing viruses. Other methods used in the past were to hand inspect every bulb. During the peak season, personnel would sit behind conveyor belts for 8 to 12 hours per day inspecting bulbs. All this hard work would still leave the possibility of bad bulbs arriving in the United States after a two week sea voyage and transit time to the customer's business. The BBX or "MRI machine" solves this problem because it can take a picture of over 45,000 bulbs per hour without any waste and alert the inspectors of bulbs that may have potential issues.
We have salesmen in most regions of the country. They would be happy to stop in and visit with you. Otherwise, for additional help, our customer service representatives are available Monday through Friday from 9AM to 5PM Eastern time - 1.800.78.TULIP.